Why do streaming videos freeze

  • Hello my dears,

    Another question for the experienced among you.
    I use a DLSR Canon EOS M 50 in combination with CamLink for my videos and streams.
    However, I have the problem that my camera simply freezes after about 20-30 minutes.
    At the moment I'm still looking for why?

    The camera runs with a cable (power connection) and the settings are selected accordingly so that it does not go into standby mode.
    Don't do it either, it just freezes. Switching it off and on fixes the problem immediately, but something like this is not necessarily very cool during the stream.

    Does anyone have any idea what could be the cause?
    lg

  • Does this happen to me after you've plugged that thing into the TV for 30 minutes?

  • In the beginning I also had it freezing about every 10-15 minutes. In my experience, the Elgato software is often to blame. If you don't have it, things don't go right, if you have them, things don't always go smoothly. Until the moment comes when it somehow works - then you shouldn't change anything.

    My recommendation: uninstall the software and reinstall the 4K utility software. Then set everything via the software without having opened OBS / SLOBS or the like. This is very important because otherwise the CamLink will not be able to determine which signal has priority and the settings may then overwrite each other. At least that's my experience. When you have done that, close the program. To open again. See if everything has been taken over. Restart the computer. Then open the program again. See if everything is still there. Shut down. (SL) Open OBS. Insert camera as a new medium in your scene.

    I know, super complicated and cumbersome and maybe not even all the intermediate steps are necessary, but after that it worked for me to a large extent.

    PS: A little tip on how you can usually fix the freezing again quickly: Open the medium by double-clicking and simply select your camera or cam link again in the dropdown. Then it actually runs again directly. The steps above may not lead directly to a solution and you may have to do this dropdown trick a few more times. For me it cleared up by itself at some point. Hope it helps you further.

  • Hello,

    can you check again whether your camera freezes every time after almost exactly 30 minutes?
    If so, that's normal and, as strange as it sounds, there are tax reasons.
    Until recently, the tax on camcorders was higher than that on cameras. For tax purposes, a camera was considered a camcorder if it could record longer than 30 minutes at a time. To save taxes, many manufacturers have built in an automatic shutdown after 30 minutes.
    With some cameras this is only noticeable when you actually record, with yours probably also when you just pick up the live image.

    Here are two videos that want to find a solution:

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    It probably works without SparkoCam:

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  • Hmm that can't be the reason?
    The camera has an extra setting for where you can change the display function after 30 minutes. For me, the camera doesn't go into standby mode, but only the picture freezes, but the camera is still on as normal. I have to go through the settings again, maybe I just overlooked something.
    Lg