Business owners can delete Yelp reviews

Have Yelp reviews deleted - this is how you deal with what you see as negative Yelp reviews

Yelp is one of the world's best-known recommendation portals. Here users search for restaurants, bars, local services and more - and can also rate them. For owners, Yelp is a great way to attract more attention and to put your own offers in the foreground. Positive reviews are of course beneficial for this because they convince users of the quality of your offer.

But what if you were unjustifiably rated by users and rated negatively from your point of view? These Yelp reviews are also visible to everyone online - and can have a massive impact on your reputation.

Would you like to know how you can have Yelp deleted reviews from your point of view? Then you will find out everything about it in our guide.

How do Yelp reviews work?

Yelp is open to everyone as a recommendation and rating platform. Similar to Google MyBusiness, it is also possible here for users to create entries for companies themselves. Specifically, this means that anyone who creates an account on Yelp can register and rate your company there.

To gain control of your Yelp listing, you need to register yourself and officially take over the account. If you do this, you have the option of editing and updating the data stored there. However, you have no control over the ratings of the users. Anyone who wants to rate you on Yelp just has to register there and can then post a 1 to 5 star rating and a comment.

Why are negative reviews problematic?

When can I have Yelp reviews deleted?

It is not easy to delete what you consider to be a negative Yelp review. Basically, the removal of the rating is possible in two cases:

The evaluation violates applicable laws

If you suspect that this is the case with an assessment, you should consult a specialist lawyer. We would be happy to put you in touch with our in-house lawyer.

The review violates Yelp's content policy

Yelp's content guidelines aren't very detailed when compared to similar guidelines from other providers. Check carefully whether what you consider to be a negative rating falls under the violations recorded there.

Would you like to find out more about how you can counteract negative reviews on the web from your point of view? Then contact us!

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Please note: We do not offer legal advice, but we will be happy to put you in touch with our in-house specialist lawyer.

How do I get my Yelp reviews deleted?

If you would like to take action yourself to have a Yelp review that you believe is negative, you have the option of reporting the review. Proceed as follows:

  • Select the appropriate rating and then click on "more options"
  • Here you select the option "Report review"

The review is checked by Yelp. This is based on the guidelines of the platform and Irish law. It is difficult to say how long it takes for the deletion to be carried out and whether the report is even successful.

Do you have any questions about what you think you can do to delete negative reviews on Yelp?

We would be happy to inform you personally. Contact us directly, please note that we do not provide legal advice. We would be happy to put you in touch with our in-house specialist lawyer.

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